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Privacy Policy

Effective Date: 2025-04-21

At Body & Sole, your privacy is important to us. This policy explains how we collect, use, and protect your information when you interact with our website or services.

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Information We Collect
 

We may collect the following information when you use our site or services:

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  • Personal Information: Name, email, and phone number provided through contact forms or online booking.

  • Usage Data: Pages visited, time spent on the site, and clicks—collected via cookies and tracking tools.

  • Device Info: Your browser type, IP address, device, and operating system.

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We do not collect or store personal health details through the website. Sensitive health information is collected in person only during your visit.

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How We Use Your Information
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We use your information to:

  • Respond to inquiries and manage bookings

  • Analyze website performance and improve our services

  • Run advertising campaigns (e.g., Google Ads)

  • Send newsletters and appointment reminders (if subscribed)

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Cookies & Tracking
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We use cookies and similar technologies for:

  • Website functionality

  • Analytics (Google Analytics 4)

  • Marketing and advertising (Google Ads, including remarketing)

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You can accept or decline non-essential cookies through our banner when visiting the site.

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Third-Party Services
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We work with trusted third parties to provide and improve our services. These include:

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  • Google Analytics and Google Ads

  • JaneApp

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These services may collect data under their own privacy policies. We recommend reviewing their privacy statements for more information.

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Data Sharing

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We do not sell your information. We may share your data with:

  • Authorized service providers (like Google or JaneApp)

  • Legal authorities if required by law

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Your Rights

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You have the right to:

  • Access or correct your personal data

  • Withdraw consent for marketing communications

  • Request deletion of your information

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To request changes or ask questions, please contact us at info@bodyandsoleclinic.ca

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Data Security

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We take reasonable steps to protect your data. However, no system is 100% secure, and online submissions are used at your discretion.

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Updates to This Policy

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We may update this policy from time to time. The latest version will always be posted on this page.

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